Role Specific Requirements:

Answers to the following questions should be at the end of the resume.

The candidate must provide two (2) project or assignment examples for each proposed Scrum Master. These examples must clearly demonstrate the candidate’s expertise in the Scrum Master role. Each example must address Questions 1 through 5 below. If the response to a question is the same for both projects, this must be explicitly stated. The evaluation team must be able to clearly identify which project each response refers to.

Note: Project examples that reflect more recent experience will be evaluated more favorably, particularly those that demonstrate alignment with current public sector digital delivery practices.

1. Describe the project or assignment in which the proposed scrum master played a role. The description should highlight the Scope and objectives of the initiative, and candidate’s specific responsibilities as Scrum Master, and any use of generative AI or agentic tooling for delivery-grade work.
2. Indicate whether the project served the public sector, private sector, or another domain. Preference will be given to experience in public sector environments, particularly those involving digital service delivery, modernization, enterprise transformation, AI fluency, or process automation literacy.
3. Describe the complexity and/or scope of the project/assignment size in: Number of users, business areas, or departments impacted; Degree of architectural or process transformation; Project budget; process automation, or other relevant criteria.
4. Describe the approach used for planning and delivery, and how the Scrum Master enabled outcomes.
5. List the key skills, tools, AI-enabled tools, automation patterns, and technologies the Scrum Master applied on the project

SUBMISSION MUST ALSO INCLUDE:

1. RESUME - ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
2. EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY
3. RESOURCE REFERENCES - Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.
4. Also submit Matrix Link: https://docs.google.com/document/d/1CBfDwOLfRSYvqwD_epLnC47CKYqCbmSnXzX0dGqSAUI/edit?usp=sharing

PROJECT OVERVIEW:

The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization.

The Digital

Design and Delivery Division (DDD) is the Province’s new center for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centered design approaches together with agile methodology and modern data practices.

DDD works in partnership with GoA ministries to deliver programs that better serve Albertans.

The Scrum

Master will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and DDD work collaboratively, and collectively participate in a full range of activities including field research,



backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.

Scrum Master(s) identify and remove roadblocks and distractions that affect sprint commitments and prevent delivery of product features.

Scrum

Master(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams, and will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables.

Scrum

Master(s) will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.

Scrum Master(s) are expected to demonstrate AI fluency through daily use of generative AI and agentic tooling for delivery-grade work, including drafting, analysis, structured retrieval, meeting synthesis, backlog support, delivery reporting, and automation.

Scrum

Master(s) should be comfortable with prompt design, retrieval-augmented generation, and evaluation of AI output for risk, hallucination, privacy, sensitivity, and appropriateness for use in the delivery workplace.

Scrum

Master(s) are expected to build AI-augmented routines that improve team delivery practices and reduce administrative overhead; they do not only consume AI tools.

Scrum Master(s) are also expected to demonstrate process automation literacy, including working knowledge of process-automation patterns such as workflow automation, digital forms, structured intake, status reporting, agentic process orchestration, and the implications of these patterns for roles and workflows. Scrum Master(s) must be able to translate technical change into accessible communication for business, product owners, delivery teams, and stakeholders.

Duties:

The Scrum Master will be required on a full-time basis, working across two (2) or more projects. Time, location, and frequency of work will vary depending on the needs of the particular project. At the end of each term, it is expected that the Scrum Master may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province. However, the Scrum Master may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.

Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:

- Lead and mentor cross-functional program review and product delivery teams in agile principles, policies, and procedures.
- Lead and facilitate key agile ceremonies, including planning sessions, stand-ups, sprint reviews, product demos, retrospectives, and refinement. This could also include ad hoc sessions.




- Facilitate effective delivery of Services and deliverables by the cross-functional program review and product delivery teams through coaching and guiding the GoA product owner and the team. Specifically:
- Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments, how to adjust for external dependencies, how to eliminate blocking issues, etc.
- Promote the successful achievement of sprint goals and commitments, by acting as the intermediary between the GoA product owner and team.
- Guide the GoA product owner on reporting, release planning, and road-mapping.
- Maintain delivery metrics and report on product level plans, progress, and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts, product backlogs, and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Province as directed.
- Demonstrate AI fluency through daily use of generative AI and agentic tooling for drafting, analysis, structured retrieval, backlog support, meeting synthesis, delivery reporting, and automation.
- Apply prompt design, retrieval-augmented generation, and review of AI output for risk, hallucination, privacy, sensitivity, and delivery use.
- Build AI-augmented routines to improve agile delivery support; do not only consume AI tools.
- Demonstrate process automation literacy, including workflow automation, digital forms, structured intake, status reporting, and agentic process orchestration.
- Translate technical change and automation impacts into accessible communication for staff, product owners, delivery teams, and stakeholders.
- Participate in digital service delivery activities, such as user research and usability testing.

The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.

Equipment Requirements:

The resource will use their own equipment, though GoA will provide laptop/desktop if necessary.

Candidate, shall be responsible for all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the necessary access and credentials to the Government of Alberta’s system.

Working Hours:

Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province. Work must be done from within Canada, due to network and data security issues.

Location:

This resource will work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province, upto 15%. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, all travel time and costs associated with relocation, commuting, accommodation, meals, and any travel to or within Edmonton or Alberta will be the sole responsibility of the resource and will not be any cost to the Province

Background Check Required:

- The candidate shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with a criminal record check along with a credit check.
- The GoA will review the criminal record check along with the credit check and confirm if this meets the Enhanced Background check requirements prior to the position starting.

📌 Scrum Master (Canada)
🏢 Emmaculate Global
📍 Canada