Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings.

Trotter & Morton Facility Services is recruiting a sales professional with proven success closing solution-based sales by meeting or exceeding targets on a year-by-year basis for our growing LINC Service Division in Burnaby, BC. We are looking to hire an individual who can adhere to a disciplined and structured sales process to generate results that contribute to our business growth. The ideal candidate will possess strong business acumen, tenacity and a proven ability to influence an organization’s top decision-makers.

Additional skills necessary to succeed in this role include: computer competency, negotiation skills, and writing and presentation skills.

At Trotter & Morton, we know we're only as good as our employees. We are looking to hire hard-working and committed individuals who will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project. We are currently looking for a Selling General Manager to join our team!

What’s in it for you

Base Salary Range

$120,000.00 - $140,000.00

based on experience

Sales Incentives

Company cellphone and laptop

Extensive perks

Minimum 3 weeks vacation

Sick and Flex days

Training and development

Roles and Responsibilities

Meet or exceed annual business plan

Create and maintain a sales funnel for location, including scheduling first appointments, verifications, surveys, etc... to achieve your personal annual sales quota

Coordinate sales process training schedule for new hires

Work with Safety Director and Service Manager to schedule appropriate training

Help implement sales process training schedule for current employees

Coach Sales Representative on sales cycle according to Trotter & Morton standards

Designate a weekday to visit customer sites with each sales representative

Review all current agreements during renewal, including equipment lists, terms and conditions, and all other verbiage.





Ensure the Dispatcher, Accounting, Service Coordinator and Technicians are aware of the agreement verbiage and receive adequate training to satisfy the agreement’s terms and conditions

Create annual budget and share with Service Manager

Address customer concerns within 24 hours of receiving

Conduct weekly PAR meeting with each direct report

Build and maintain rapport with local Unions

Build rapport and productive working relationships with local schools and potential recruiting resources

Monitor all billing and assist with collections

Utilize all LINC tools and resources

Establish purchasing policy for your branch

Support operations in vendor selection, timely purchase, and delivery to assure prompt service.

Develop and assure compliance with approved budget

Work with HR for appropriate personnel actions (i.e., hiring, firing, promotion, compensation, etc.).

Assure compliance with company policies and laws

Continue to monitor and develop sales representative performance against their individual plan. Communicate with HR and Corporate Sales Director to resolve deficiencies

Attend company provided training as necessary

Perform other responsibilities as required

Required Skills

Professional, approachable and customer-service oriented

Strong oral and written communication skills

Demonstrated ability to read, to analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity

Demonstrated use of resourcefulness and past experience to develop new solutions for problems and generate new opportunities

Demonstrated ability to review and evaluate requests for estimates

Demonstrated ability to assign, plan,



and schedule estimating work for tenders

Ability to prioritize workloads and utilize planning & time management skills to adhere to strict deadlines

Ability to lead and foster a positive work environment

Foster open communication within team and organization

Ability to accurately estimate mechanical work

Ability to understand and communicate advanced mechanical concepts

Strong working knowledge of accounting principles in the use of budget analysis and financial statement analysis

Demonstrated ability to display sound and accurate judgment

Required Experience

3+ years of experience in a leadership role

Previous experience with business/financial operating plans

Bachelor’s degree in Business (or similar) preferred

Strong understanding of facilities maintenance industry preferred

Experience with design specifications, cost estimation and contract administration is an asset

Ability to work in, and manage a performance culture

Additional Requirements

Travel will be required

We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations. If you have a strong work ethic and commitment to excellence,

Our Commitment to Diversity The Trotter & Morton Group of Companies is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

We thank all applicants in advance, however, we will only contact candidates selected for an interview.

📌 Selling General Manager Burnaby, BC
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