Senior Customer Complaints & Investigations Manager (Toronto)

Senior Customer Complaints & Investigations Manager (Toronto)

13 Sep
|
Tangerine Bank
|
Toronto

13 Sep

Tangerine Bank

Toronto

Tangerine Bank is seeking a seasoned Manager, Customer Concerns within the Complaints Centre of Excellence to lead regulatory complaint investigations across Tangerine Investment Funds Ltd. and related cases. You will ensure compliant responses, supervise a team, and drive process improvements in a rapid-paced financial services environment.

Responsibilities include adherence to governance standards, collaboration with SSI and FCAC, and delivering timely, client-focused resolutions while

📌 Senior Customer Complaints & Investigations Manager (Toronto)
🏢 Tangerine Bank
📍 Toronto

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