1 Position Summary and Job Magnitude The Senior Maintenance Technician must ensure that the entire building is in positive working order at all times This includes a combination of preventative maintenance tasks daily repair requisitions and supporting outside contractors when on site 2 Essential Functions and Basic Duties Serve as the first level of escalation for Standard and Junior Maintenance Technicians by assisting with repairs or troubleshooting issues that exceed their skill levelManage escalated and priority maintenance issues requiring advanced technical expertise including but not limited to stack repairs supply line repairs overseeing building shutdowns isolating risers and troubleshooting cross connections within residential suitesConfidently support and coordinate with first responders during emergency situations including resetting fire panels bypassing systems as required and safely shutting down emergency risersMaintain strong working knowledge of the properties within the assigned portfolio and clearly communicate building conditions risks and operational needs to managementProvide on site leadership by overseeing maintenance operations and delivering direction to Maintenance Technicians Junior Technicians and Maintenance Labourers in the absence of management or senior leadershipAssess complex maintenance issues and determine when to engage external trades; initiate and coordinate additional trade support as required based on informed diagnosisIdentify specify and communicate requirements for parts tools equipment and building materials necessary to complete repairs efficiently and safelyManage on call responsibilities independently responding effectively to after hours emergencies with minimal need for management interventionSupport training coaching and skill development of Junior and Standard Maintenance Technicians to promote team growth and operational consistencyOversee and enforce adherence to health and safety standards ensuring compliance with established protocols for internal staff and external tradesPrioritize and manage work orders across the property portfolio addressing high priority and triage level issues first while maintaining service standards for routine requestsAssist with preventative maintenance PM inspections and equipment checks ensuring accurate documentation and timely submission of logs and reports to managementHealth &
- Safety Require employees work in the manner and with the protective devices measures and procedures required by the OHSA regulations and Campus Living Centres eg wearing safety shoes confining hair jewelry or loose clothing around moving parts etcEnsure the Personal Protective Equipment required for all subordinates job is readily available in good working condition and ensure usage is recordedEnsure all trainings required for each task are identified documented and readily availableEnsure all WHMIS 2015 regulated supplies and SDS sheets are readily availableEnsure hazard identification labelling and any additional chemical safety resources and documents are up to date and available for all workers3 Performance Measurements Performance will be primarily measured on the following factors Adaptability &
- FlexibilityCommunicationCustomer ServiceHealth &
- Safety ResponsibilitiesInitiativeInterpersonal SkillsLeadership &
- ManagementOrganization &
- PlanningOverall PerformanceQuality of Desired ResultsReliabilitySkill &
- Knowledge4 Qualifications Education High School Diploma Recognized College Diploma preferred SkillsAbilities Knowledge of commercial electrical plumbing and HVAC systems Must be competent with general physical plant repairs Must possess positive attitude towards work and learning Must be able to handle multiple projects at once Experience Required Minimum of 2 years industry experience or equivalent 5 Working Conditions Hours per Week Scheduled 44 hours per week may need to work more as required Indoor Outdoor Indoor and some Outdoor Level of Interruption High level of interruption Stress Level Moderate overall stress level Peak stress levels in May and September Travel Outside of Location Minimal