Who you are

- You don’t need a fancy degree or a resume full of logos. What matters is your ability to execute, influence, and inspire. If the following sounds like you, we want to talk:

- 5+ years of experience in an SRE, Platform, DevOps, or Infrastructure Engineering role

- 5+ years of experience writing software in a production environment

- Strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices

- Strong understanding of observability, performance tuning, and scaling strategies

- Deep familiarity with incident response, monitoring, and CI/CD systems

- Hands-on experience supporting web or RPC services at meaningful scale

- You write code to solve infrastructure problems—not shell scripts alone, but production-grade software

- You have a big-picture systems mindset and a proactive approach to reliability

- You’ve embedded with product teams and influenced design and architecture decisions

- You’re comfortable taking ownership of complex problems—and seeing them through

- Experience with Ruby and Go is a plus

What the job involves

- This is a rare chance to join Rootly as an early engineer and fundamentally shape our trajectory

- You’ll work on infrastructure that underpins incident response and on-call for some of the most forward-thinking teams in the world

- This is not a traditional ops role - we’re looking for software engineers who love infrastructure, developer experience, think in systems, and are obsessed with building tools that make the entire engineering org more reliable, performant, and scalable

- We move with speed, taste, and impact. At Rootly, engineers are expected to take initiative and deliver high-leverage work—whether it’s building automation to remove toil, improving our observability stack, or making our services more resilient





- You’ll work closely with product engineers and customers alike to ensure we’re always one step ahead. If you thrive in environments where ownership is real, excellence is expected, and reliability is non-negotiable, this is the place for you

- Embed with product teams to enhance observability, reliability, and performance of their services

- Own our CI/CD pipelines, observability tooling, monitoring systems, and incident response processes

- Build tools and automation to eliminate manual toil, improve engineering velocity and developer experience, and improve system reliability

- Collaborate deeply across engineering to understand systems at the code level and surface cross-cutting reliability, performance, and scaling concerns early

- Architect and scale our infrastructure, ensuring best-in-class performance, availability, and operational excellence

- Drive capacity planning efforts to ensure our infrastructure is resilient and scalable as we grow

- Define and manage SLOs and error budgets in partnership with Engineering teams who own production services

- Act as a strong voice for reliability, performance, and scalability across the engineering organization

- Our Tech Stack:
- Backend: Ruby on Rails, PostgreSQL, Redis, Sidekiq, AWS Lambdas, Kafka, DynamoDB

- Frontend: Turbo, Stimulus, ViewComponents

- Infrastructure: AWS, Terraform (IaC)

Benefits

- Medical, dental, vision, and life coverage for you and your dependents

- Flexible PTO, plus company holidays, team off-sites, and a year-end shutdown to recharge

- Meaningful equity in a high-growth company, and 401(k) matching for US employees

- Hybrid work (we hire across the US, Canada, Europe, and Singapore)

- Free lunches at HQ
- Fast-moving, high-impact environment where you have autonomy to own big problems from day one

- Top-tier hardware and tools, plus an annual stipends for home offices

📌 Senior Platform Engineer (Toronto)
🏢 Rootly
📍 Toronto