Who you are

- The right candidate combines exceptional product sense and commercial instinct with the technical fluency to go deep with engineering

- 7+ years of product management experience owning consumer-facing B2C products (web and mobile) at scale

- Proven ownership of a conversion funnel or high-intent consumer journey (for example, search-to-book, browse-to-order, or checkout), with a metric you owned and moved

- Experience with search, ranking, recommendations, or personalization as levers for conversion

- Exceptional product sense: you have shipped user-facing experiences where you owned the UI/UX, the friction, and the conversion outcome, not just the roadmap

- Technical and data fluency: you partner deeply with engineering on system design, data instrumentation, and experimentation; you can write a explicit technical PRD; and you are comfortable with SQL or equivalent tools

- Experience developing and executing product strategy, managing a roadmap, and leading end-to-end product development, including A/B testing and post-launch optimization

- Experience leading cross-functional work with Engineering, Design, Data Science/Analytics, and Research

- Bachelor's degree in a related field, or equivalent practical experience

- Experience in a two-sided marketplace, travel, or local commerce environment

- Ability to navigate complex trade-offs, manage competing priorities, and influence senior stakeholders

What the job involves

- The booking funnel is the most important moment in the diner journey — the point where intent becomes a reservation

- OpenTable is looking for a Senior Product Manager to own that experience across apps (iOS and Android) and web (desktop and mobile web), from high-intent search and discovery through restaurant profile and checkout

- You'll set strategy against on-site conversion and cover yield, diagnose funnel friction with data,



and ship experiences that are commercially sharp and genuinely delightful to use

- This is a consumer product role that requires deep UI expertise and real technical depth: you'll work closely with engineers, designers, and data scientists on search, ranking, personalization, and checkout, and you'll be expected to debate UX, system design, and experiment design

- Own the end-to-end conversion journey from diner intent to completed reservation, including search (list, map, and conversational), restaurant profile, checkout, and agentic booking

- Set the vision, strategy, and roadmap for on-site conversion and booking economics, and be accountable for the outcomes

- Diagnose funnel drop-off with quantitative and qualitative insight, then ship experiments that improve conversion without degrading diner trust or booking quality

- Translate ambiguous diner problems into clear product requirements, including edge cases, instrumentation, and technical trade-offs that engineering can build against

- Partner with engineering, design, data science, and research on ranking, and personalization as conversion levers

- Navigate trade-offs between diner experience, restaurant value, and revenue, and communicate those trade-offs clearly to senior leadership

- Lead a cross-functional team to ship across web and mobile apps at global scale, including coordination with teams in other time zones

Benefits

- Work from (almost) anywhere - wherever you do your best work

- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

- Generous parental leave
- Generous paid vacation + time off for your birthday

- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

📌 Senior Product Manager (Toronto)
🏢 OpenTable
📍 Toronto