Lead service delivery with the City of Brampton as a Senior Supervisor. This full time role emphasizes coaching, staff supervision, and improving transit operations at the Sandalwood Facility. The City of Brampton is looking for a Senior Supervisor, Service Delivery, proficient in leading and mentoring teams.

You will ensure effective scheduling, oversee daily operations, and handle staff training. This role offers a salary range of $102,784 to $115,632 annually with an emphasis on promoting excellence in customer service. Key Responsibilities:

- Direct and support Supervisors for daily operations
- Coach Transit Operators and oversee performance documentation
- Manage absenteeism programs and staff accommodations
- Ensure compliance with safety standards and legislation
- Coordinate resources for optimal service delivery Requirements:
- Diploma in Business, HR, or related field
- 3 to 5 years in transit operations and supervisory roles
- Knowledge of safety standards and complaint investigations
- Excellent communication and interpersonal skills
- Valid Class G driver’s license Foster a culture of effective service delivery through leadership and operational excellence at the City of Brampton.

📌 Senior Supervisor for Service Delivery (Brampton)
🏢 Tobermory
📍 Brampton