Site Leader - Warehouse, Operations & Customer Service (Mississauga)

Site Leader - Warehouse, Operations & Customer Service (Mississauga)

13 Sep
|
Jamac Sales and Distribution
|
Mississauga

13 Sep

Jamac Sales and Distribution

Mississauga

About Jamac

Jamac Sales & Distribution has been serving the construction and restoration industries since 1973. We are a growing, people-first organization known for exceptional service, deep product expertise and solid relationships with our customers, suppliers and communities.

Our purpose is simple: Empowering local business through service, expertise and understanding.

We are looking for a hands-on Site Leader who enjoys leading people, serving customers and making sure a busy warehouse and customer-facing operation runs exceptionally well.

The Opportunity

As Site Leader, you will take ownership of the day-to-day performance of one of our locations, including the warehouse, customer service/showroom, inventory, facility and on-site team.

This is a hands-on leadership role. You will be visible on the floor, working alongside your team, solving problems, helping customers and holding people accountable for delivering a safe, organized and high-performing operation.

What You'll Be Responsible For

- Lead, coach and hold accountable warehouse and customer service team members.
- Ensure customers receive responsive, knowledgeable and friendly service.
- Oversee orders from receipt through picking, staging and customer pickup.
- Maintain high standards for order, receiving and inventory accuracy.
- Coordinate cycle counts and help reduce inventory shrink and discrepancies.
- Ensure the warehouse and showroom are clean, organized, safe and professional.
- Manage day-to-day facility needs and coordinate outside vendors when repairs or maintenance are required.
- Oversee preventative maintenance of forklifts and material-handling equipment.
- Ensure compliance with health, safety, security and fire-code requirements.
- Coordinate with Supply Chain on backorders, inventory needs and product availability.
- Monitor site staffing and productivity and adjust priorities as business needs change.
- Track key site performance measures including order accuracy, inventory accuracy, productivity and safety.
- Identify opportunities to improve workflow,



warehouse organization, customer service and operating costs.

What We're Looking For You may be a strong fit if you have:

- 5+ years of experience in warehouse operations, distribution, building materials, construction supply or a similar environment.
- Previous experience leading and holding a team accountable.
- A strong customer-service mindset and willingness to personally step in when needed.
- Experience with inventory management, receiving, order fulfillment and warehouse operations.
- Experience working with ERP, inventory or warehouse management systems.
- Comfort using Microsoft Office, including Excel.
- Forklift/material-handling experience.
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- A practical, hands-on leadership style with a continuous-improvement mindset.

Experience in construction materials, building supply, industrial distribution, big-box retail, Lean/5S or Six Sigma is an asset but not required. A degree in business, supply chain, logistics or operations is helpful, but relevant leadership and operational experience is more important to us.

Who You'll Fit With

Our core values aren't just words on a wall. We look for people who:

Win as a Team | Work Hard | Invest in Relationships | Embrace Lifelong Learning | Are Committed to Community

If you enjoy building strong teams, solving problems and taking ownership of an operation where customers and employees know they can count on you, we'd like to meet you.

Salary range: $65,000–$75,000 per year, based on relevant experience.

Pay: $65,000.00-$75,000.00 per year

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Application question(s):
- Have you been directly accountable for overall performance of a Warehouse, branch, store or operating location- including leading the people and ensuring the day-to-day operation ran successfully?

Experience:
- Customer Service and Order Fulfillment : 5 years (required)
- Inventory and Warehouse Management: 5 years (required)

Work Location: In person

📌 Site Leader - Warehouse, Operations & Customer Service (Mississauga)
🏢 Jamac Sales and Distribution
📍 Mississauga

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