Overview

- Education: College/CEGEP
- Experience: 2 years to less than 3 years
Asset languages
- Dravidian languages
Work setting
- Computer hardware or software retailer/wholesaler
- Financial technology (FinTech)
- Help desk
- Financial management/services
- Financial services industry
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Supervision




- No supervision responsibility
Type of experience
- Call centre
Transportation/travel information
- Willing to travel cross-border
Work conditions and physical capabilities
- Rapid-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Ability to multitask
- Time management
- Honesty
Screening questions
- Do you have experience working in this field?
Other
- Use of artificial intelligence
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week

📌 User support technician (Mississauga)
🏢 CareerBeacon
📍 Mississauga