Elevate guest experiences as a Spa Experience Coordinator at Fairmont Empress in Victoria, BC. From front desk operations to guest relations, your role is pivotal in creating memorable visits.

At Fairmont Empress, you will lead the reception, manage inquiries, and assist guests with bookings. Your expertise in spa treatments and hospitality ensures every guest interaction is qualified and welcoming. You will also maintain a secure environment while managing payments and scheduling effectively.

Key Responsibilities: • Greet all guests with warmth and professionalism • Handle telephone inquiries and direct appropriately • Manage treatment bookings and scheduling efficiently • Control facility access for guest security • Operate the point of sale system with accuracy

Requirements: • Minimum 2 years in spa or hospitality • Diploma or Degree in hospitality preferred • Proficient in Microsoft Office suite • Excellent written and verbal communication skills • Ability to stand, lift, and perform cleaning duties

Showcase your spa knowledge and customer service skills at the prestigious Fairmont Empress.

📌 Spa Experience Coordinator at Fairmont Empress (Victoria)
🏢 Fairmont Hotels u0026 Resorts
📍 Victoria