Nutters Everyday Naturals is seeking a tenured Store Manager to lead our Okotoks, AB store. Required experience includes a track record of leading and developing strong teams, at a minimum of 3 years tenure. Solid operational understanding of the retail environment is a must, ideally within the health and wellness, natural, specialty and health food industry.

Do you have a tenured track record as a retail leader, able to coach and develop your team, along with a genuine passion in creating a welcoming customer experience? A passion for the health and wellness industry and lifestyle, with relevant education and experience preferred. Only candidates with relevant qualifications and ability to work in Okotoks, AB will be considered. If this is you, keep reading about the Store Manager position with Nutters Everyday Naturals!

KEY RESPONSIBILITIES

Store Operations:

- To begin each day with a store walk and then determine or delegate immediate staff duties. In your absence, the Manager(s) will do a store walk to start the day.
- Accountable to ensure the entire store is well managed, maintained and organized in a way that meets or exceeds Nutters standards.
- To meet or exceed company sales targets, margins, and achieving operational and staffing hour budgets.
- Maximize communication and rapport with customers and employees.

Inventory Management:

- Ensure inventory, shipping/receiving, packaging areas, and stock levels are maintained, minimizing surplus stock and over-ordering by training, coaching and managing key staff to operate their inventory areas effectively, and ensure that company guidelines and programs are implemented effectively. Diligent inventory management is required.
- Assist unloading freight and that proper procedures are communicated to staff on processing incoming and outgoing shipping documents.
- Confirm all pricing information is correctly implemented, i.e. price changes, seasonal specials, clear-outs, etc., and ensuring all products are labelled and correctly priced.
- Ensure seasonal and regular stock is price reduced or cleared before becoming unsaleable.
- Carefully manage all new inventory whether local vendors or national suppliers.




- Manage inventory budget to meet sales demand; following all company SOPs and movement practices correctly.

Staff Management & Administration:

- To provide leadership, training and guidance to all employees to maximize skills, service, morale and enthusiasm for customer service, team work and business operations.
- Coach team members to provide an exceptional customer experience, and lead this by example on the floor.
- Supervision and guidance of Manager(s) and Leads (if such positions exist), as per company policy and guidelines. Development and creating a positive, collaborative, professional work environment is paramount.
- Finalizing work schedule (ensuring appropriate staff are present to operate the store, efficiently without compromising customer service).
- Conduct monthly meetings with staff to discuss current products, upcoming promotions, resolve any operating problems, and review customer service, to gather ideas, suggestions and input from staff.
- Accountable to ensure staff comply with employment policies, SOPs, government legislation, and required trainings.
- To provide leadership and the communication of store and head office business goals.
- Prepare various reports as requested by head office, i.e. Power Day, Weekly and Monthly reports.
- Electronically transmitting all necessary sales, pricing and customer data as required.
- To work with supervisors to resolve any staff problems as they may occur in a timely and fair manner.

Merchandising:

- Maximize inventory carrying costs and spoilage through proper ordering procedures, stock control and rotation.
- Ensure that the retail area is aggressively merchandised, well signed and properly stocked.
- Implement corporate or store specific merchandising and product variations as requested by head office.
- Identifying new suppliers and products and submitting this information to Head Office for discussion.




- Run sales reports as specified by head office, complete analysis of reports and react to results of reports as determined by head office. Promotions:
- To provide feedback to staff on promotional or sale results.
- Implement franchise and corporate advertising programs as provided by Head Office.
- To ensure that cash management is accurate and maintained as per policies.
- Prepare and anticipate seasonal and promotional fluctuations.
- Enhance Nutters connection with local community programs aligned with company values.

CORE COMPETENCIES

- Customer Orientation - focused on ensuring all employees provide excellent customer service by ensuring customers (internal and external), believe they are getting what they need and are satisfied with the service they are receiving.
- Excellent Interpersonal and Collaboration Skills - concerned with the team's success as well as individual performance; works successfully across all areas of the business, specifically with other store managers and corporate office staff.
- Visible Leadership Skills – empowers & motivates others to achieve; seeks out and responds effectively to feedback; listens well to others.
- Well-developed Communication Skills – fosters mutual understanding using solid verbal, written and group presentation skills; able to effectively influence and positively negotiate with others.
- Strong Organizational Skills - ability to prioritize, manage multiple priorities, be resourceful despite competing demands, solid time management skills.
- Professional – is credible, demonstrates integrity, is solution orientated, and decisive by nature.
- Self-Starter – has high energy levels; is positive and enthusiastic.

Some travel will be required for meetings, trade shows. We thank all applicants in advance, however only those considered will be contacted. Job Type: Full-time

Pay: From $50,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Experience:
- Store management: 3 years (required)

Location:
- Okotoks, AB (required)

Work Location: In person

📌 Store Manager (Okotoks)
🏢 Nutter's Bulk u0026 Natural Foods
📍 Okotoks