Virtual Assistant – Property Operations

Pear Properties | Remote | Full-Time Contractor

Schedule: 5 days a week - 7:30 AM–3:30 PM Mountain Time (Canada)

Hours: 40 hours per week

Compensation: Based on experience

Location: Remote / International applicants welcome

About Pear Properties

Pear Properties is an established Edmonton-based furnished rental hosting company specializing in professionally managed whole-home accommodations.

We manage a portfolio of short- and mid-term rental properties and work with leisure guests, corporate travellers, relocating families, insurance-displacement clients, property owners, cleaners, maintenance providers, and other service partners.

We are looking for a highly organized, dependable Virtual Assistant – Property Operations to become an important part of our day-to-day operations team.

This is not a temporary or project-based position. We are looking for someone interested in building a long-term working relationship with our company.

What You’ll Do

Your responsibilities will include

- Monitor and respond to guest messages across multiple booking platforms
- Assist guests with check-in, check-out, property information, and general questions
- Monitor reservations, arrivals, departures, and upcoming stays
- Coordinate cleaning, maintenance, and other property-related tasks
- Follow up with cleaners, contractors, and team members to ensure tasks are completed
- Identify urgent guest or property issues and escalate them appropriately
- Update reservation and property management systems
- Maintain accurate internal notes, records, and task lists
- Assist with booking inquiries and prospective guest communication
- Complete routine administrative and data-entry tasks




- Follow established SOPs while using good judgment when unexpected situations arise
- Help ensure nothing falls through the cracks during your shift

Who We’re Looking For The ideal candidate is someone who is:
- Highly reliable and punctual
- Extremely organized and detail-oriented
- Comfortable managing multiple priorities at once
- A strong written English communicator
- Professional, friendly, and confident when communicating with guests
- Able to solve problems independently rather than waiting for instructions on every issue
- Comfortable learning new software and technology
- Able to follow detailed procedures and checklists consistently
- Calm and professional when dealing with guest concerns or time-sensitive situations
- Comfortable working independently in a remote environment
- Looking for stable, long-term employment

- Previous experience as a Virtual Assistant, Airbnb/VRBO Assistant, Guest Services Representative, Property Management Assistant, Hospitality Coordinator, or Operations Assistant is an asset.

Experience with property management systems, Airbnb, Vrbo, Hostfully, or similar platforms is also an asset, but we are willing to train an exceptional candidate.

Technology Requirements You must have:

- A reliable computer
- Stable, high-speed internet
- A quiet and skilled workspace
- Reliable availability throughout the entire scheduled shift




- A backup plan for internet or power interruptions

Working Hours This position requires consistent availability from 7:30 AM to 3:30 PM Mountain Time (Canada) on the following days each week: Sunday, Monday, Tuesday, Friday, Saturday.

Please carefully confirm what these hours correspond to in your local time zone before applying.

Because this position supports active guests and daily property operations, reliability and consistent attendance during the scheduled hours are essential.

Compensation Please submit your hourly wage expectations along with your application, this is negotiable depending on experience and qualifications.

This is a full-time remote contractor opportunity with approximately 40 hours per week.

How to Apply Please submit your resume along with a short introduction answering the following:

1. What country and time zone are you currently located in?
2. What experience do you have as a Virtual Assistant or in hospitality/property management?
3. Are you available consistently from 7:30 AM–3:30 PM Mountain Time on the noted days?
4. What is your expected hourly rate in CAD?
5. What type of computer and internet connection do you use?
6. Tell us about a situation where you had to solve a customer problem without having immediate instructions from a manager.

Important: Please begin your application with the words “Pear Properties VA” so we know you have read the entire posting.

We are looking for someone who wants to become a dependable, long-term member of our team—not simply complete assigned tasks. If you are organized, resourceful, communicate exceptionally well, and take ownership of your work, we would like to hear from you.

📌 STR VA (Edmonton)
🏢 Pear Properties - Furnished Rental Homes in Edmonton
📍 Edmonton