Enhance healthcare systems as a Technical Analyst in Whitehorse, Yukon. Provide hands-on technical support in a dynamic hospital environment while collaborating with IT professionals.
Yukon
Hospitals is seeking a skilled Technical Analyst for a full-time, on-site role. You will operate within a Help Desk environment, addressing technical support requests while maintaining IT infrastructure across our network of hospitals.
Key responsibilities include troubleshooting various technology issues, supporting user devices, and working closely with a team of Information Services professionals. Key Responsibilities:
- Respond to and resolve technical support requests
- Configure, deploy, and maintain user technologies
- Support Windows operating systems and enterprise software
- Document technical issues and solutions thoroughly
- Work with the Network Analyst on infrastructure projects Requirements:
- Diploma or degree in Information Systems or related field
- Experience in Help Desk or end-user support
- Solid troubleshooting skills in hardware and software
- Knowledge of server and networking technologies
- Excellent customer service and communication abilities Join Yukon Hospitals to support vital healthcare technology systems and enhance user access across the organization.