Elevate your career with AWS as a Technical Account Manager focusing on Independent Software Vendors. Support innovative companies by providing technical guidance and strategic insights within a hybrid work environment. Join AWS Enterprise Support, where you will play a crucial role in assisting ISVs across various domains.

The ideal candidate possesses expertise in cloud services like EC2, S3, and DynamoDB while delivering exceptional customer service. As a TAM, your skills will help optimize SaaS architectures, enhance operational resilience, and drive AWS adoption. Key Responsibilities:

- Guide ISVs in leveraging AWS services effectively
- Develop strategies to enhance customer satisfaction
- Advocate technical solutions tailored to client needs
- Maintain operational health of customer AWS environments
- Foster relationships to understand product roadmaps and challenges Requirements:
- 5+ years in distributed applications or cloud technology
- 5+ years of technical engineering experience
- Background in customer-facing technical roles
- Exposure to operational services in a 24x7 setting
- Ability to travel 10% or more as needed Become an integral part of AWS, empowering ISVs to excel on the cloud platform.

📌 Technical Account Manager for ISVs - AWS (Toronto)
🏢 Socket.dev
📍 Toronto