Join Ou Team!

Smiles Of Canada is looking for an experienced and motivated Dental Treatment Coordinator to join our growing team.

We are seeking a confident, personable, and patient-focused professional who can build strong relationships with patients, clearly present treatment options, and help patients move forward with the care they need. The ideal candidate has solid dental knowledge, excellent communication skills, and experience with treatment coordination and case acceptance.

Location: 11 Ferris Lane, Barrie, ON

Job Type: Full-time

Work Location: In person

Responsibilities

- Act as the main point of contact for patients, guiding them through treatment options and financial arrangements with enthusiasm and clarity
- Discuss treatment options, procedures, timelines, and associated costs with patients.
- Help patients understand the value and benefits of recommended treatment.
- Prepare and submit pre-treatment estimates to insurance companies for major dental procedures and treatment plans.
- Submit treatment estimates and required documentation through the Canadian Dental Care Plan (CDCP) for eligible patients and follow up on submissions as needed.
- Follow up with patients who have outstanding treatment plans and assist with converting diagnosed treatment into scheduled appointments.
- Coordinate consultations and appointments for larger or complex treatment cases.
- Discuss payment options and financing arrangements with patients.
- Support the practice in achieving treatment acceptance and production goals.




- Handle patient questions and concerns professionally and help resolve issues when needed.
- Assist with administrative tasks at the front desk, including verifying insurance details and processing payments

Qualifications

- Minimum 2 years of experience in a dental office, preferably in a Treatment Coordinator or Treatment Coordinator/Receptionist role.
- Strong understanding of dental procedures, terminology, and treatment planning.
- Strong knowledge of dental insurance, treatment estimates, and payment options.
- Experience with dental practice management software such as Oryx or similar programs.
- Confident and comfortable discussing treatment costs and financial options with patients.
- Ability to work independently while collaborating effectively with the clinical team.
- Comfortable working in a fast-paced dental environment.
- Fluent in English; additional languages are an asset.

If you are an experienced Treatment Coordinator who enjoys working with patients and is motivated by providing excellent service while contributing to practice growth, we would love to hear from you. Apply Today!

Please apply through Indeed or send your resume to [email protected].

Only shortlisted candidates will be contacted.

Pay: $24.00-$31.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits

- Extended health care
- On-site parking

Application question(s):
- which software are you familiar with?
- How soon are you available to start?

Experience:
- Treatment coordination : 2 years (required)

Work Location: In person

📌 Treatment Coordinator|Barrie
🏢 Smiles of Canada
📍 Barrie