Volunteer Social Media Coordinator

Community Income Tax Assistance Hub (CITAH)

Remote / Flexible | Unpaid Volunteer Position | 1–3 hours per week

About CITAH

Community Income Tax Assistance Hub (CITAH) is a community-service organisation that helps eligible individuals and families access free tax filing assistance through the CRA’s Community Volunteer Income Tax Program (CVITP).

Our volunteers are the foundation of our work. We are looking for a creative and motivated volunteer to help CITAH build its online presence and reach more people in the community.

About the Role

As our Volunteer Social Media Coordinator, you will help develop CITAH’s social media presence from the ground up. You will create a social media plan, set up social media accounts, develop engaging content, and help promote our free tax clinics, volunteer opportunities, and community services.

You do not need tax experience. We are looking for someone who enjoys social media and wants to make a difference.

What You Will Do

Develop and implement a social media plan for CITAH.

Set up and organize CITAH’s social media accounts.

Create and schedule engaging posts, graphics, videos, and stories.

Promote free tax clinics, volunteer opportunities, and CITAH’s mission.

Maintain a social media content calendar.

Monitor comments, messages, and community engagement.

Help build relationships with community organizations and partners.





Track social media results and recommend improvements.

Maintain consistent branding and protect client privacy.

Support special campaigns, fundraising, and community events.

What We Are Looking For

Experience using social media platforms such as Facebook, Instagram, or LinkedIn.

Valuable writing and communication skills.

Creativity and an interest in creating engaging content.

Basic knowledge of social media marketing.

Good organizational skills and the ability to work independently.

A friendly, community-minded attitude.

Willingness to learn and take initiative.

Assets: Canva, graphic design, video creation, social media scheduling, analytics, or nonprofit communications experience.

Tax experience is not required.

What We Offer

Flexible remote volunteer work.

An opportunity to build CITAH’s social media presence from the beginning.

Practical experience in nonprofit communications and digital marketing.

Support from the Executive Director and CITAH team.

The opportunity to make a meaningful difference in the community.

How to Apply

Please send a short introduction, a brief description of your social media experience, and why you would like to volunteer with CITAH.

Email: [email protected]

Subject: Volunteer Social Media Coordinator Application

Website: https://www.citah.org

- We encourage enthusiastic volunteers to apply, even if you do not have every skill listed above.

📌 Volunteer Social Media Coordinator (Canada)
🏢 COMMUNITY INCOME TAX ASSISTANCE HUB
📍 Canada