Enhance your customer service skills with W.W. Grainger as a Field Operations Associate in Burnaby, British Columbia. This onsite role involves inventory management and direct customer interactions to ensure service excellence.

W.W. Grainger is seeking a Field Operations Associate II to support multiple customer locations. With three or more years of experience in customer service or sales, you'll manage inventory, resolve customer issues, and ensure compliance with safety standards.

Your focus on generating recent orders and collaborating with cross-functional teams will drive sales growth and enhance customer experiences.

Key Responsibilities:

- Service multiple customer sites by stocking products
- Resolve customer issues promptly according to Grainger policy




- Perform machine repairs and data collection at sites
- Collaborate with sales partners to identify additional product needs
- Lead project planning for customer inventory implementations

Requirements:

- High School Diploma or GED
- 3+ years in customer service or sales
- Self-motivated and comfortable using technology
- Excellent communication and problem-solving skills
- Able to comply with safety and screening requirements

Drive customer satisfaction and operational efficiency as a key player in W.W. Grainger's field operations team.

📌 Field Operations Associate in Burnaby
🏢 W.W. Grainger
📍 Burnaby