Join YORK1 as a Customer Fulfillment Specialist, where you will support waste management services. Focus on customer inquiries, service coordination, and delivery scheduling to enhance customer satisfaction. In this full-time role, you'll be the key point of contact for customer service relating to waste collection and related services.
Your responsibilities will involve managing service requests, coordinating deliveries, and liaising with operations teams to ensure effective waste management solutions. Engage in maintaining customer records and improving processes to enhance efficiency and satisfaction. Key Responsibilities:
- Serve as primary contact for customer service inquiries
- Process and manage waste collection orders and requests
- Schedule appointments while ensuring route efficiency
- Monitor daily service activities and resolve issues
- Document service requests and customer interactions Requirements:
- 2–5 years in customer service or logistics roles
- Strong communication and problem-solving skills
- Familiarity with ERP and CRM systems
- Detail-oriented with valuable organizational abilities
- Ability to manage multiple priorities effectively Deliver exceptional service and strengthen customer relationships in your role at YORK1.
📌 YCustomer Fulfillment Specialist (Toronto)
🏢 YORK1
📍 Toronto