Superior Greenstone Association for Community Living

Direct Care Worker – Job Description

Superior Greenstone Association for Community Living (SGACL) provides person-centred community and residential supports to people who have a developmental disability.

Our Vision:

A Meaningful Life: Community. Relationships. Joy. Well-Being.

Our Mission:

Inspire. Encourage. Empower. Succeed.

Direct Care Workers will provide support to each person based on their personal needs, interests and desires.

Job Function

To support people who have a developmental disability to develop lifestyles that promote their participation, inclusion and citizenship in the community and to develop skills to achieve their personal goals.

Pre-Employment Requirements

- Ability to obtain a clean vulnerable sector check.
- Valid First Aid & CPR Certification.
- Ability to complete a 2-step TB skin test.
- A commitment to organizational values and proficiency in exercising sound judgment.
- Excellent verbal, non-verbal and written communication skills, along with basic computer literacy.
- A diploma in developmental or social services is considered an asset, however, on-the-job skills training is available.
- Valid driver’s license.

Post-Employment Requirements

- Non-Violent Crisis Intervention (NVCI) training.
- First Aid Certification.

Job Duties & Responsibilities

With leadership from the Supports & Services Supervisor, Direct Care Workers will:

- Follow all SGACL policies and procedures.
- Perform all duties in keeping with SGACL’s Service Principles and Statement of Rights.
- Maintain professionalism and confidentiality at all times.
- Work independently of, and collaboratively with, team members.
- Participate in the completion and annual review of Individual Support Plans (ISPs):
- Assist people in identifying and achieving their personal goals.
- Document past, present and future outcomes.




- Assist people to create a financial support plan.
- As outlined in a person’s Individual Support Plan:
- Support citizenship and access to the community.
- Provide personal care, assist with bathing, administer medications, participate in meal preparation and household duties.
- Support the care of personal finances.
- Arrange for or provide transportation to recreational and leisure activities and medical appointments.
- Encourage relationships with family and friends.
- Support skill-building, including (but not limited to): domestic, employment, communication and health maintenance skills.
- Document daily activities, changes in health and unusual occurrences.
- Report and document incidents.
- Assist people to choose and access community, housing, social, health and/or legal services as needed.
- Consult with family, friends, medical professionals and other agencies that are significant in a person’s life.
- Facilitate development of meaningful relationships between people, family, neighbours, community and workplaces.
- On an annual basis, using agency materials, educate the people we serve on their rights and how to identify and report abuse.
- Competently manage crisis situations with the assistance of the Supports & Services Supervisor or On-Call Manager.
- Orientate current employees to on-the-job duties.
- Participate in on-going professional development.
- Attend training and team meetings on a regular basis.
- Follow Health and Safety Policies and Procedures, reporting and documenting unsafe working conditions, unsafe or faulty equipment, injuries or incidents immediately.

Physical Requirements

- Ability to lift and lower: Constantly up to 5 kg, frequently up to 11 kg and occasionally up to 25 kg.
- Operation of lifting equipment, as required.
- Ability to stand and to walk for extended periods; frequent sitting.
- Occasional awkward postures during support activities.

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📌 Direct Care Worker – Nipigon (Toronto)
🏢 Northwest Employment Works
📍 Toronto