This opportunity will allow you to immerse yourself into a diverse product line that covers everything from paving, recycling, to property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.As theProduct Support Coordinator,you will play a vital role at Bobcat of Windsor and will be the key customer facing contact for initiating Bobcat equipment service and repairs. You will be highly safety conscious and strive to keep the service department organized & secure for customers and staff.LOCATIONBobcat of WindsorKEY ACCOUNTABILITIESProvide excellent customer service from intake to release of equipment, and perform any additional follow upListen carefully to customer descriptions and assess the equipment to determine the best repair planAdvise the customer on the equipment repairs that you recommend and offer a pricing quoteCommunicate with parts sellers and technicians to make sure everything needed is on handResponsible for work orders that are in process and keeping up to date informationProvide updates to customers as their work is completedAnswer detailed questions about services performed and price informationMaintain customer records by keeping all files organizedSchedule appointmentsServe as a customer relationship manager for all branch customersCommunicate with parts sellers and technicians to make sure everything needed is on handPerform daily duties in a manner conducive to a safe workplace.Participate in all required Health & Safety training.Must follow all company safety policies and procedures.WHAT WE OFFERCompensation Details – Salary Range: $55,000 – 60,000 + Variable CompensationCompany eventsDental careDisability insuranceExtended health careOn-site parkingPaid time offRRSP matchKEY QUALIFICATIONS & SKILLSA minimum of 2 years experience in a Service Counter/Service Writing position within the automotive, truck or construction equipment industriesTechnical/mechanical aptitude and licensed or have background in construction equipment, truck or automotiveExperience with rental equipment management an assetStrong interpersonal skills and relationship building capacityExceptional English language communication skills (written and verbal)Ability to effectively prioritize and adapt in a fast-paced environmentComputer proficiency in Windows and ideally dealership management softwareExisting Bobcat product knowledge is an assetMust be willing and able to work flexible hours during normal business hours in support of the business needsSuccessful candidates will be motivated, personable and possess excellent communication skillsMust have a valid Ontario Driver’s License with a clean driver’s report.CONTACT USInterested in becoming part of the team? Send your resume & cover letter to [email protected] with the position name in the email title.#J-18808-Ljbffr

📌 Product Support Coordinator - $55,000 - $60,000 A Year (Winnipeg)
🏢 Bobcat of Windsor
📍 Winnipeg