Overview Project Manager, Store Graphics (10 months Contract) – Full-timeEmployment Type: ContractFull-Time/Part-Time: Full-TimeCompensation: CAD 70,000 – CAD 80,000 per yearWho We Are Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the workplace, and that stories — big and little — connect us. Indigo is our customer?s happy place — for joyful moments of discovery and to connect with people who share their passion for reading, belief in ideas, and commitment to making the world a better and more beautiful place.Guiding Principles Our Mission is to inspire reading and enrich the lives of book lovers. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our guiding principles influence everything we do, every day.We will hire, inspire, promote and retain the bestWe will be entrepreneurialWe will care about each other, our communities, and our environmentWe will create true and shared valueWe will be systems thinking, data driven and AI enabledRole Summary The Project Manager, Store Graphics is responsible for project-level management of Retail store graphic projects, including execution for new store openings, renovations, relocations, and other store initiatives. This role creates and manages project plans and coordinates with cross-functional partners to achieve milestones, acting as the liaison between creative teams and project stakeholders. The Creative Project Manager provides clarity, process, and problem-solving expertise to guide projects from concept through delivery.Key Performance Metrics Successful project delivery on time, within scope,
and on budgetProject team satisfaction and engagementKey Accountabilities FunctionalReview project briefs with Store Design to ensure clarity of objectives, timelines, budgets, and success criteriaDefine scope, deliverables, dependencies and risksBuild and maintain detailed project schedules and flag resource issuesFacilitate design reviews and approvalsManage work from concept through installation and handle change ordersTrack revisions, approvals and version controlCreate and monitor project budget to ensure delivery within budgetCollaborate with vendors to optimize costsOpen project docket and estimate resource requirementsMaintain transparent communication with all stakeholders including studio leadership, business owners, vendors and project teamsActively manage project schedules throughout the project lifecycleIdentify and manage issues and risks; report updates tostudio leadershipDocument best practices and close-out learnings to inform future initiatives; implement processimprovementsManage delivery of change ordersDocument graphics and file design decks during project close-outAdvocate for the customer in design and decision-making processesLeverage technology to deliver high-tech and high-touch solutionsAnticipate customer expectations and needsProactively identify areas for improvement and resolve issuesPeopleBring out the best in others,
empower and stretch talentCollaborate to drive flexible and iterative solutionsShare knowledge and learn from othersEngage stakeholders to gather input and align on decisionsEncourage open feedbackCulturalModel Indigo's beliefs and maintain a positive imageCelebrate diversity of thought and opennessFoster a culture of continual learning and responsible risk-takingChampion change within the team and organizationScope and Relationships Reports to: Senior Director, Creative ServicesManager of Record: Vice President, Creative StudioKey Relationships Internal: Finance, Store Design, Construction, Retail Experience and Operations, Merchants, Marketing/Events/PR, Store Development, LegalExternal: Work Experience / Education / Certifications details as listedQualifications Post-secondary degree in Creative Project Management or related field, or equivalent combination of education and experienceProject Management Certification (e.G., PMP) is an assetMinimum 5 years of progressive project management experience, ideally in retailStrong ability to manage multiple projects from concept to implementation on strict timelinesStrong analytical, customer service and relationship-building skillsEffective stakeholder management and communication, with change leadership experienceCollaborative, team-based approach with multiple stakeholdersAdvanced computer skills in MS Office, Smartsheets, Dropbox, and ability to read CADLocation Position based in Toronto, Canada – some travel within Canada may be requiredAdditional Information This posting is for a current opportunity within Indigo. We may use AI tools for screening and assessments in compliance with applicable laws. We are committed to diversity, equity, inclusion, and accessibility and welcome applicants from all backgrounds. If you require accommodation during the recruitment process, please contact Human Resources at
[email protected] posting is for a current opportunity within Indigo#J-18808-Ljbffr
📌 Project Manager, Store Graphics (10 Months Contract) - C$70,000 - C$80,000 A Year (Toronto)
🏢 Indigo
📍 Toronto