Join to apply for the *Payroll Operations Lead role at Recruit Action inc.

Drive payroll excellence in the mining industry with a 12-month contract role based in Montreal. Leverage your expertise in SAP, PeopleSoft, and Canadian compliance to resolve escalations, optimize processes, and support high-volume operations across multiple systems. Bilingual environment. Strategic impact.

Benefits

• 6-month Year-End Contract: $67-84/hour.
• 12-month Contract: $54-72/hour.
• Monday to Friday, 9-5 pm.
• Full-time role, 37.5 per week.
• Hybrid: 3 days per week in the Montreal office.
• Collaborative work environment with cross-functional teams.

Responsibilities

• Lead payroll service delivery across multiple systems, ensuring consistency, accuracy, and timely processing of employee payments.
• Simplify and standardize payroll operations to improve efficiency and reduce complexity.
• Ensure full compliance with Canadian legislation, internal policies, collective agreements, and internal control frameworks.
• Oversee payroll documentation, validation processes, and maintain audit readiness.
• Identify and drive initiatives to tighten controls, mitigate risks, and improve adherence to standards.
• Monitor service level agreements and report on team performance in alignment with stakeholder expectations.
• Resolve complex and escalated payroll issues in a timely and satisfactory manner.
  
  
  
  
• Foster collaborative working relationships with internal stakeholders and third-party providers.
• Lead process improvement initiatives that enhance payroll service delivery and employee experience.
• Review operational metrics and implement changes to increase capability, effectiveness, and efficiency.
• Contribute to a high-performance culture by supporting and developing team members.

Qualifications

• PCP or CPM designation (or equivalent) preferred.
• 7–10 years of payroll experience, including 3–5 years in a leadership or subject matter expert role.
• Proven experience in large, complex organizations with multiple entities and high transaction volumes.
• Expert-level proficiency in SAP Payroll or PeopleSoft and associated reporting tools.
• Experience validating payroll documentation such as SOPs and job aids.
• Solid analytical and problem-solving skills with ability to manage complex payroll escalations.
• Demonstrated success in process improvement, standardization, and continuous improvement.
• Proactive mindset with focus on risk mitigation and service quality.
• Leadership capability to guide and support team members.
• Bilingual in English and French.
• Excellent communication and stakeholder management skills.

Why Recruit Action?

Recruit Action (agency permit: AP- ) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.