OverviewCompany Overview: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full‑time positions!Job DescriptionPosition:Security DispatcherType:Full TimeLocation:Fort Saskatchewan, AlbertaPay Rate:$27.62 per hourSchedule:Full‑Time Schedule: 12‑hour rotating shifts (days, nights, weekends, and statutory/religious holidays)Overview:We are seeking a Security Dispatcher to join our team in a steady, established industrial setting. In this role, you’ll provide real‑time support for emergency incidents, monitor security systems, and dispatch responses to ensure the site’s safety and security. This position offers hands‑on experience in high‑stakes security dispatching, ideal for those looking to build or enhance careers in emergency response and security operations.Key ResponsibilitiesReceiving emergency calls and obtaining information regarding the emergenciesDispatching the appropriate emergency service to the location of the incidentTransmit necessary information to field personnel via radio or telephone communication systemsPerform interface functions between Shell and the external agencies during a site‑wide emergency.Monitor all CCTV cameras and access control alarmsAnswer routine telephone and radio callsPrioritize calls for service and manpower allocationImmediately enact the public complaint process upon receipt of a public complaints or concern (i.E. noise complaints)Oversees basic operation of security alarm systemsPerform after hour callouts for personnelServe as the Emergency contact for Pipelines and Sherwood Marketing TerminalRequirementsDue to the safety requirements - must clear drug testing.Clean criminal RecordMust comply with the site's clean‑shave policy due to Health and Safety complianceHave knowledge of the standard radio and telephone communications receiving and transmitting equipment.Possess strong computer skills.Must have Alberta Security LicenseMust have Albert Driver's LicenseMust be able to work with minimal supervision.Have the ability to interpret and give both verbal and written instructions.Possess both excellent verbal and written communication skills.Have the ability to make sound decisions using all available information.Demonstrate the ability to appropriately respond to changing circumstances.Have excellent prioritization skills and be multi‑task orientated.Demonstrate excellent interpersonal skills including communicating effectively.Analyze situations quickly and make sound decisions in emergency and routine situations.Work in a fast‑paced workplace and be able to work under pressure.Ensure the confidentiality of all records containing personal information.Possess good hearing and vision (including color vision) appropriate for call‑taking/dispatching functions.Work 12‑hour rotating shifts including days,



nights weekends and statutory/religious holidays.Display the ability to work with and interpret facility maps.Possess strong HSSE leadership skills.Demonstrate an excellent attendance recordWork in a private office with little to no face‑to‑face interactionMust have high school diplomaPrevious Security related experience is an asset.Dispatcher Training ProgramSite orientation and Facility familiarizationEmergency ProceduresIncident training (Drills/Exercises)Radio communicationsTelephone featuresReport writingSystems UtilizedAccess Control SystemSite Paging SystemsSite telecommunication systemsSite radio systemsHeadcount Assembly SystemBenefitsOpportunities for career growth and advancement.Comprehensive health and dental benefits.Paid training and development programs.DisclaimersAs part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo and pass a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references. As a condition of employment at specialized sites, candidates must successfully pass a drug and alcohol (D&A) test. This test ensures compliance with site‑specific safety requirements and is mandatory before starting work.ClosingAllied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.Requisition ID: 2026-1608142#J-18808-Ljbffr

📌 Security Disptacher - Full Time - $27.6 An Hour (Winnipeg)
🏢 Allied Universal
📍 Winnipeg