Leadership of Self and Others

- Works under direct supervision and/or within established policies practices and guidelines with minimal opportunity for deviation - Incorporates change initiatives into own day-to-day work as directed Service Delivery

- Understands the day-to-day basic support needs of assigned customers - Executes basic administrative, operational, or customer support tasks under direct supervision - Responds to basic task-related inquiries related to own support area Relationships

- Interacts and develops working relationships with internal - Exchange/record task-related information - May exchange standard administrative, operational, or customer support information or provide support services to external contacts Problem Solving

- Resolves well-defined and standard administrative, operational, or customer support issues within standard operating procedures and refers issues outside of established procedures to higher levels - Utilizes standard operating procedures or relies on readily available assistance of Team Leader Continuous Improvement/Innovation

- May provide input into specific job-related process improvements - Learns and implements basic policies, procedures, quality,



and compliance standards Decision Making

- Limited decision making within defined parameters around work expectations, quality standards, priorities, and timing - Work impacts limited to own area and errors require straightforward rework/correction Risk Management

- Responds to risks in accordance with established guidelines/procedures/practices - Identifies and notifies more senior Team Members of risks; obtains assistance from available resources as required - Risks associated with specific work processes are mitigated by direct supervision Scope of Knowledge, Work & Experience

- Entry level role for an individual contributor performing basic day-to-day task related support activities - Applies knowledge of foundational concepts, terminology, and specialized administrative, operational, or customer support requirements to support areas of responsibility and perform well-defined or routine tasks - Typically holds a minimum of a High School Diploma and 0-2 years of experience, or an equivalent combination of training and experience. May also hold a One Year Certificate.

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📌 Grocery Clerk (Winnipeg)
🏢 CO OP
📍 Winnipeg