Location:Vaughan, Ontario (2 days on site, 3 days remote)Language:English, both written and spoken.Background Check Requirement:May be required as part of the hiring processContract:6 months with potential for extension or permanency.Pay Rate:$24.00-26.00/hourHours:Monday to Friday 8am-5pm.About the OpportunityOur client in the manufacturing and distribution sector is seeking a Customer Service Representative to join their operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer support.Working closely with internal departments and external customers, you will play a key role in ensuring accurate order processing, timely communication, and a seamless customer experience. This is an opportunity to contribute to a collaborative team where responsiveness, attention to detail, and strong communication skills are highly valued.What’s in it for YouYou’ll gain valuable exposure to customer operations, order management, and cross-functional collaboration within a energetic environment. This role offers the opportunity to build strong industry knowledge while working alongside teams that value teamwork, accountability, and continuous improvement.You’ll be part of a supportive environment where initiative and customer-focused thinking are recognized. It’s an excellent opportunity for someone looking to grow their experience within customer service and operations.Your ResponsibilitiesYou’ll respond to customer inquiries related to product availability, pricing, scheduling, and order status through phone, email,



and internal systemsYou’ll process and manage customer orders while ensuring accuracy and timely follow-upYou’ll coordinate with internal departments to resolve issues and maintain smooth order flowYou’ll monitor order activity and proactively communicate potential delays or concernsYou’ll support customers by identifying solutions and recommending products or alternatives based on their needsYou’ll maintain accurate records and assist with backend order maintenance and documentationYou’ll contribute to process improvements and support additional projects as requiredSkills and Qualifications3–5 years of experience in customer service, inside sales, or a related support role within a fast-paced environmentExceptional communication skills in English, written and spoken.Strong customer service mindset with the ability to manage multiple priorities effectivelyExcellent organizational skills and attention to detailStrong computer proficiency; experience with CRM systems such as Salesforce is considered an assetAbility to work collaboratively across teams while maintaining professionalism and responsivenessIndustry exposure within manufacturing, distribution, or technical products is considered an assetAll qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.#J-18808-Ljbffr

📌 Customer Service Representative - $24 - $26 An Hour (Winnipeg)
🏢 Altis Technology
📍 Winnipeg