Become a vital part of LendCare's customer service team! This role focuses on responding to customer inquiries, account management, and collaboration to enhance business processes in a dynamic workplace.
As a Customer Service Representative, you will engage with customers, resolve issues effectively, and work directly with other departments to improve operations. Candidates must showcase excellent communication skills and possess 1-2 years of experience in customer support or call centers. Each day offers the chance to develop comprehensive knowledge of our products while assisting Canadians in accessing essential services.
Key Responsibilities:
• Respond to customer inquiries via phone and email
• Perform account modifications and process specific requests




• Provide feedback for process enhancement across departments
• Document communications and establish informed decisions
• Develop product knowledge to recommend suitable options
Requirements:
• 1-2 years in customer service or contact center roles
• Strong verbal and written communication skills
• Able to multi-task and adapt in a quick-paced setting
• Competent in MS Office applications
• Legally eligible to work in Canada
Join LendCare to empower Canadians through exceptional customer service and effective solutions.
#J-18808-Ljbffr

📌 Customer Service Representative at LendCare (Pickering)
🏢 goeasy
📍 Pickering