Support Services Worker - Regular Part TimeJob Category : Direct Support ServicesRequisition Number : SUPPO001149Part-TimeOn-siteLocationsShowing 1 locationAre you a compassionate Support Services Worker ready to make a meaningful impact in the lives of others in our Stephanie Location? Hopewell is looking for a Regular Part Time Support Services Worker to join our Residential and Respite Services Team, supporting individuals with developmental and physical disabilities across multiple sites in Guelph‑Wellington, ON!YOUR BENEFITS & PERKSWe invest in our people and support their growth. We reward hard work and cultivate an environment where you can thrive. Here are some of the benefits you can expect as part of our team:Competitive regular hourly wage rate for hours worked range between $23.31 - $29.29 and flexible work schedule based on client & staff needs.Employee Assistant Program coverage for all employees.Comprehensive group advantages coverage including life, AD & D, health, medical and dental benefits coverage for full time employees and AD&D for all employees according to Hopewell Policies.Contributory group registered retirement savings plan– Hopewell contributes up to 3% for full time employees according to Hopewell Policies.Paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell Support Services and according to Hopewell Policies.Opportunity to join a collaborative, tight‑knit team with a supportive and inclusive culture.Professional growth and development opportunities in Social and Community Services.The chance to make a meaningful impact every day in the lives of those we support.JOB SUMMARYThe Support Services Worker works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of treatment and intervention for children, youth, and adults with complex developmental, physical, and emotional challenges. They assist with household management tasks and essential activities of daily living in accordance with the care/service plan of each supported individual. They consider the preferences, comfort, and safety of multiple stakeholders (the individual, family, and care partners) in the provision of all support. A significant role of the Support Services Worker is implementing behaviour support plans and supporting individuals who are experiencing challenging moments.DUTIES AND RESPONSIBILITIESSupport individuals to live independently, encourage and engage them in meaningful activities such as leisure, recreation or work.Provide communication assistance (typing correspondence or obtaining information on their behalf).Observe, assess, and report changes in individuals’ behaviours, physical abilities, and activities.Support independence with daily living programs (toileting,



feeding, grooming, household cleanliness, nutrition, etc.).Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.Provide transportation to individuals via association or public transit.Maintain knowledge of current best practices in the field of Applied Behaviour Analysis (ABA) through training.Provide direct and indirect client interventions based on empirically sound principles of ABA.Follow and implement all Behaviour Support Plans, including data collection, environment set‑up, and reporting to the Senior Behaviour Therapist.Provide personal care support according to directions on the established care plan or best practice.Possess and demonstrate knowledge of First Aid, CPR, CPI, WHMIS, Occupational Health and Safety Act, fire prevention and safety procedures.Perform healthcare‑related tasks, such as monitoring vital signs and dispensing medication as directed by a primary care physician, pharmacist, or other regulated health care professionals.Be familiar with and follow medication procedures and manage medication as per protocols, including G‑tube feeding where applicable.Effectively use the communication log to record necessary information to be shared with all team members.Professionally communicate in writing and in person with other team members, support individuals, family members and community partners, demonstrating respect and interest in others’ opinions and insights.ACCOUNTABILITYReport to supervisor any contravention of legislation, standards, policies and procedures, e.G., defective equipment or hazards in the work environment.Understand and follow guidelines for financial accountability with respect to petty cash, purchasing for the individuals and the program, and individuals’ accounts.Each staff member is required to keep all training up‑to‑date, request additional support and guidance if unsure of how to manage a situation.CORE COMPETENCIESAt Hopewell, we recognize that core organization‑specific employee behaviours are fundamental to the success of our organization. Through actions, all employees support the Mission, Vision, Values, and Principles of Hopewell. All employees in all jobs are expected to:Be reliable, i.E.,



prepared to start your shift as scheduled and complete required tasks at appropriate times.Follow directions given by the Manager.Adhere to Hopewell’s Policies and Procedures (e.G., Health and Safety Guidelines, Confidentiality).Recognize, identify, and report problems, contentious issues, and serious incidents, including recommending solutions to the manager where appropriate.Always behave in a professional, legal, and ethical manner.Demonstrate a strong commitment to continuously improving the quality of life for individuals so that they may live with dignity and respect.Complete documentation and training accurately and on time.Participate in ongoing training and development and ensure all mandatory training requirements are met and maintained.Recognize and respond to vocalized and implied needs of residents in a timely, nurturing, and professional manner and work well with workplace peers/colleagues.Maintain a positive attitude about the workplace to support pleasant relationships with residents and peers.Report potential/actual concerns about residents/peers to their team leader or manager.SPECIAL CIRCUMSTANCESWork flexible hours within a variety of settings as required by the changing needs of the program and the people we support.When required, undertake the lifting of people following guidelines for proper back care, lifting, and transferring as required by the program.Experience working with people with developmental disabilities, dual diagnoses, and complex behavioural needs.University or college degree/diploma in a relevant field.Must have a valid Class G driver’s license.This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may be required to follow any other instructions and to perform any other related duties that may be required by the agency.ABOUT HOPEWELLHopewell’s story began in 1983, when John and Joanne Oosterhuis opened their farmhouse in Ariss, Ontario to children with disabilities, creating a home built on compassion, inclusion, and belonging. What started as one family’s vision has grown into a trusted organization supporting children, youth, and adults with developmental and physical disabilities across Guelph‑Wellington. Today, Hopewell provides supported living, respite, and community programs that uphold the Oosterhuis family’s legacy—creating spaces where choice, belonging, and joy are at the heart of each day, and ensuring every person we serve can live a full and meaningful life.Hopewell Support Services is an Equal Opportunity employer and welcomes everyone to our team. Please let us know if you need reasonable accommodation during the application or interview process.QUALIFICATIONSCollege Certificate (1 year or less) or better.Minimum 1 year of experience in Social and Community Services, Developmental Sector Experience.#J-18808-Ljbffr

📌 Support Services Worker - Regular Part Time - C$23.3 - C$29.3 An Hour - Part Time (Courtice)
🏢 Hopewell
📍 Courtice