CAA Niagara in Thorold, ON is hiring a Contact Centre Representative (CCR) for a 12-month, full time contract. The CCR acts as the first point of contact for emergency roadside services, gathering details and initiating dispatch with empathy and composure.
The role requires strong communication, problem-solving, and the ability to work in a fast-paced environment. The position is based in-office with an hourly wage of $18.92.