Elevate the guest experience as the Assistant Front Office Manager at Rimrock Banff. Lead the Front Office team in delivering exceptional service in a rapid-paced luxury setting.

At Rimrock Banff, you will take charge of daily Front Office operations and ensure the highest service standards. As a leader, your skills in guest relations will maintain a welcoming atmosphere and smooth operational flow. This role combines hands-on leadership and a keen eye for detail to enhance the guest journey from arrival to departure.

Key Responsibilities: • Oversee Front Desk Agents and Night Auditors • Maintain a visible lobby presence during peak times • Manage escalated guest concerns with empathy • Coach and develop team members for growth • Drive efficiency in Front Office processes

Requirements: • Experience in luxury or high-volume hotel settings • Degree in Hospitality Management or related field • Strong operational and analytical skills • Proactive leadership style under pressure • Familiarity with PMS systems like Opera Cloud

Bring leadership and operational excellence to enhance guest experiences at Rimrock Banff. #J-18808-Ljbffr

📌 Front Office Leadership at Rimrock Banff (Winnipeg)
🏢 EMBLEMS
📍 Winnipeg