Join McKesson as the Strategic Director responsible for enhancing HR service delivery systems through automation and advanced technology. This role is pivotal in improving employee interactions and HR operations.
In this senior position within the Employee Care Team, your focus will be on delivering an exceptional self-service HR experience backed by productive technologies like ServiceNow. You'll leverage strategic insights to collaborate with key stakeholders, ensuring our HR services resonate with employee needs while optimizing operational processes.
Key Responsibilities
Define and execute the roadmap for HR service delivery technology
Manage governance for enhancement requests and processes
Oversee assessment and prioritization of operational improvements
Identify and implement strategies for self-service efficiency
Collaborate with McKesson Technology and stakeholders for alignment
Requirements:
Degree or equivalent with 10+ years in HR or related field
Direct experience with ServiceNow HRSD preferred
In-depth knowledge of automation and AI solutions
Robust attention to detail and communication skills
Proven ability in project and relationship management
Lead McKesson's HR technology transformation and deliver impactful employee care solutions.