Rogers Bank is hiring a Strategic Collections Manager to enhance operational efficiency and customer outcomes. Utilize your expertise in collections and financial strategies from the Calgary office to drive improvements. We seek a strategic and analytical leader with over 5 years of experience in collections or credit risk management.
This pivotal role involves leveraging data and technology to refine collections approaches and assess portfolio risks. You'll lead initiatives that enhance both operational capability and customer satisfaction. Key Responsibilities:
Analyze portfolio performance and recommend strategies
Drive automation and digital transformation initiatives
Create reporting tools for senior management
Collaborate with Credit Risk and Compliance teams
Manage third-party collections relationships and performance Requirements:
Bachelor's degree in Finance or related area
5+ years of relevant experience in collections
In-depth knowledge of credit risk and regulatory requirements
Proven analytical skills using data tools like SQL and Power BI
Solid communication and stakeholder engagement skills Transform the collections landscape at Rogers Bank while making a significant impact in Calgary.