Support users at Osler, Hoskin & Harcourt LLP in Toronto as an Application Support Technician. This full time, in office role is essential for ensuring smooth operations of IT systems and support. You’ll need a college diploma in a computer-related field, Microsoft certification, and at least one year of experience in technical customer service.

Your main responsibilities include troubleshooting software and hardware problems, documenting issues, and providing training for users. You'll work collaboratively to ensure high-quality service standards. Key Responsibilities:
Troubleshoot and resolve software and hardware issues
Log all support inquiries into the system
Provide training for users on technology
Collaborate to identify and solve recurring issues
Perform necessary upgrades on systems and applications Requirements:
College diploma in a computer-related discipline
One year experience in a technical support role
Proficiency in Microsoft systems and networking
Solid problem-solving and communication skills
Flexibility to work various shifts as needed Bring your customer service focus and technical support skills to help Osler thrive in Toronto.

📌 Technical Support Specialist At Osler Toronto
🏢 Osler Tax Group
📍 Toronto