Step into a rewarding role at AlphaKOR as a Bilingual Technical Support Specialist. Your passion for IT service will shine in a supportive, fun setting focused on growth.

The Technical

Specialist at AlphaKOR will maintain and troubleshoot workstations and provide remote support. Bilingual communication in French and English is essential, along with a commitment to customer service. You will address various technical issues while ensuring thorough documentation and effective escalation when necessary. Key Responsibilities:
Provide support for IT technical issues
Maintain explicit communication with users and team members
Document technical processes effectively
Manage tickets for printer and workstation support
Conduct follow-ups to ensure complete satisfaction Requirements:
IT degree or diploma with one year experience
Fluent in both French and English
Familiar with VPNs, routers, and server management
Strong administrative skills in documentation
Desire for continuous learning and qualified growth Utilize your expertise to foster customer satisfaction and streamline IT solutions at AlphaKOR.

📌 Technical Support Specialist Bilingual French Windsor (Canada)
🏢 AlphaKOR
📍 Canada