Become the Subscription Renewal Manager at Eco-Counter, enhancing client relationships while managing renewals and addressing billing inquiries. This hybrid role is focused on North American public agencies. In this position, you will lead subscription renewals, ensuring clients feel supported and valued throughout the process.

Your role involves identifying potential churn risks, resolving billing issues, and communicating effectively with clients. You'll also collaborate with various teams to maintain coherence in client interactions and billing support. Key Responsibilities:
Oversee the entire subscription renewal lifecycle
Proactively identify and resolve churn risks
Manage software billing support and related queries




Conduct product demos to highlight Eco-Visio's value
Document and report on retention health metrics Requirements:
Experience in renewals or customer success roles
Proficient in handling billing discussions with clients
Capable of presenting effective software demonstrations
Robust record-keeping and organization skills
Flexibility to align with North America business hours Emphasize client retention and satisfaction through dedicated service and proactive relationship management at Eco-Counter.

📌 Subscription Renewal Manager At Eco Counter Montreal
🏢 Eco-compteur
📍 Montreal