Enhance your technical skills as a Tech Support Engineer at AVEVA in Calgary, Alberta. This hybrid entry-level role focuses on troubleshooting complex application issues and supporting product configurations. As a Technical Support Engineer, you will be integral to ensuring customer satisfaction.
You will perform triage, testing, and resolution documentation related to product and custom application issues. This position offers an prospect to collaborate with various teams and contribute to creative solutions in the industrial software sector. Key Responsibilities:
Serve as a Technical Support Engineer for all product issues
Diagnose and troubleshoot complex application challenges
Document findings, resolutions, and activities in the case system
Develop workarounds and fixes for product-related problems
Gather requirements for custom code changes and assessments Requirements:
Flexibility in dynamic work environments
Strong communication skills in English
Proven ability to manage multiple priorities
Self-motivated with a passion for learning
Experience with software development lifecycle and troubleshooting Excel in delivering technical support and solutions at AVEVA, with an prospect for growth in a collaborative environment.
📌 Tech Support Engineer At Aveva Calgary
🏢 AVEVA Denmark
📍 Calgary
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