Lead the charge in providing equitable taxi services with the TTC as the Manager of Contracted Taxi Services. Focus on enhancing service delivery while ensuring compliance and efficiency. As part of the Wheel-Trans Department, this in office managerial role entails overseeing the quality and performance of contracted taxi services.

You'll facilitate improvements, manage contractor relationships, and ensure customer satisfaction. Your effort is crucial in ensuring a reliable transport system caters effectively to all, especially those requiring assistance. Key Responsibilities:
Ensure high-quality service for contracted taxi riders
Resolve customer and contractor performance issues
Conduct contract procurement and tendering
Administer contracts and audit services for compliance
Create and manage the budget for taxi services Requirements:
Completion of a relevant diploma or degree
Knowledge of accessibility laws and practices
Familiarity with contract administration processes
Proven leadership and communication skills
Ability to adapt to changing priorities and tight deadlines Bring your expertise in transportation management and commitment to accessibility to the forefront with the TTC.

📌 Manager Position For Taxi Services Toronto
🏢 City of Toronto
📍 Toronto