Elevate employee experience at CIBC as a Senior Consultant, specializing in Service Request Management. Use your expertise in ServiceNow and access provisioning to drive project success.
As a key member of CIBC's Employee Technology Services, you will lead initiatives that streamline how employees access critical tools. Focusing on access management and request provisioning, you'll collaborate with various teams to ensure effective service delivery. Your role will involve planning workflows, technical analysis, and enhancing service performance to support organizational goals.
Key Responsibilities
Lead complex project discussions and initiatives
Interpret requirements for access provisioning
Apply Identity and Access Management expertise
Manage risks aligning with compliance standards
Support ServiceNow configurations and performance analysis
Requirements:
8+ years in access provisioning and ServiceNow
Robust project delivery skills in agile settings
Expertise in Excel and Power BI
Proven ability to build stakeholder relationships
Knowledge of audit and compliance requirements
Drive impactful change in employee service at CIBC through your leadership and technical skills in request management.
📌 Senior Consultant In Access Management Toronto
🏢 CIBC
📍 Toronto
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