Lead daily operations as a Product Manager at Swissport, ensuring top-tier customer service and safety standards. Engage with teams to meet performance objectives at our station. As a Product Manager, you will oversee day-to-day operations while managing performance metrics in alignment with Swissport's safety and quality standards.
You are tasked with fostering solid relationships with Airport Authorities and key stakeholders, while effectively managing resources to meet contractual obligations and budget efficiencies. Your leadership will motivate frontline staff and maintain adherence to company policies and labor regulations. Key Responsibilities:
Oversee daily operations and safety performance
Monitor quality procedures and KPIs for compliance
Liaise with customers and Airport Authorities
Manage resources to fulfill contractual and budgetary needs
Motivate and lead frontline staff for peak performance Requirements:
Preferred college degree
Experience in operations leadership roles
Background in aviation is an asset
Robust communication skills in multicultural settings
Proficiency in Windows Office programs Drive operational excellence and customer satisfaction as a Product Manager at Swissport.