Transform member experiences at MOVATI as a Customer Experience Supervisor in Edmonton. Drive team performance while ensuring every member feels welcome, comfortable, and healthy. MOVATI is hiring a Customer Experience Supervisor to lead its Member Experience team.
This role requires 2+ years of related customer experience and 1+ years of successful sales involvement. You will coach staff to meet sales objectives and engage meaningfully with members, ensuring they receive top-notch service tailored to their unique needs. Key Responsibilities:
Lead and support the team to achieve sales goals
Ensure engaging member interactions and experiences
Assist current members in selecting appropriate services
Manage memberships and resolve any issues
Promote a friendly and welcoming club atmosphere Requirements:
2+ years of customer experience
1+ year of relevant sales experience
Robust coaching and leadership qualities
Adaptable with shift work availability
Demonstrated past sales success Lead MOVATI's commitment to offering exceptional member experiences and team support.