Join Thermea Spa Village in Whitby, ON, as a Guest Experience Supervisor and create lasting memories for our guests. Lead a team dedicated to delivering outstanding customer service in a serene spa setting. You will be responsible for supervising operations and elevating our guest services as part of a passionate team.

Communicate effectively, develop operational standards, and ensure adherence to our wellness pillars. Your leadership will play a crucial role in maintaining our commitment to a tranquil and restorative experience for each visitor. Key Responsibilities:
Oversee team members to ensure effective operations
Guarantee exceptional guest service and experience
Address and resolve guest feedback promptly
Help refine operational procedures for better service
Contribute to recruitment and training of staff Requirements:
Degree in tourism, hospitality, or related field preferred
Minimum three years in customer service
At least one year in a leadership role
Solid problem-solving and multitasking skills
Must be fit to work outdoors year-round Empower guests to relax and rejuvenate; be the guiding force at Thermea Spa Village.

📌 Leadership Role In Guest Experience Whitby (Canada)
🏢 Nordik
📍 Canada