Drive observability excellence at Kyndryl by shaping our service reliability strategy. This role focuses on integrating proactive monitoring and enhancing application performance in a supportive workplace.

As the Associate Director, you will lead the enterprise observability framework, working closely with service owners to establish comprehensive monitoring requirements across all critical applications. Your influence will foster a culture of technical excellence and automation, guiding teams to harness up-to-date observability technologies effectively. Your insights will enhance overall service health and performance across platforms.

Key Responsibilities
Define enterprise observability and monitoring standards




Collaborate with teams on application performance metrics
Identify and address gaps in monitoring coverage
Drive automation and proactive remediation strategies
Establish explicit service reliability goals and frameworks

Requirements:
Bachelor's degree in IT or a related field
8+ years of experience in relevant technologies
3+ years leading technical teams
Proficiency with Dynatrace and similar tools
Solid understanding of cloud infrastructure and monitoring solutions

Transform Kyndryl's approach to observability and reliability with your expertise.

📌 Kyndryl Leader In Observability Strategy Toronto
🏢 Kyndryl
📍 Toronto