Elevate operational efficiency at Simons as a Senior IT Technician in Quebec City. Your expertise in technology support will ensure seamless service delivery for retail operations. In this role, you'll play a crucial part in maintaining IT systems and supporting users directly in office.

You will leverage your 5-plus years of experience to diagnose issues, manage equipment installations, and uphold cybersecurity practices. Solid communication skills will be vital as you collaborate with multiple departments and address support requests across the team. Key Responsibilities:
Troubleshoot and resolve user technical issues
Support enterprise system operations effectively
Install, configure, and maintain essential IT equipment
Respond rapidly to critical incidents
Ensure user accounts comply with security standards Requirements:
5 to 8 years in retail technical support
College diploma in Computer Science (DEC)
Excellent knowledge of Windows and Microsoft products
Experience with JIRA or similar tools
Strong organizational and customer service skills Bring your passion for technology to Simons and impact the retail workplace positively.

📌 It Technician Needed At Simons Montreal (Canada)
🏢 La Maison Simons
📍 Canada