Join the forefront of IT support as an Onsite IT Support Specialist in metro Toronto. Resolve technical challenges effectively while delivering exceptional customer service to a key client in real estate. In this full-time position, you will manage a variety of technical support tasks including monitoring tickets, troubleshooting issues, and ensuring proper documentation.

Your role will involve team-oriented efforts to decisively manage priority issues while exploring cutting-edge solutions. Strong technical knowledge across hardware and Nucleus services is essential. Key Responsibilities:
Promptly address incoming technical support tickets
Maintain ticket hygiene from initiation to resolution
Troubleshoot technical issues effectively
Collaborate with supervisors for resource allocation
Update internal knowledge bases and documentation Requirements:
High school diploma; post-secondary training a plus
Minimum 2 years of relevant IT experience
Experience with Microsoft 365 and Azure administration
Familiar with GPOs, Hyper-V, and networking
Proficient in meeting room A/V support Leverage your skills to provide crucial IT support within a agile real estate environment.

📌 It Support Specialist In Metro Toronto (Canada)
🏢 Nucleus Networks
📍 Canada