Become an Expert Network Operations Specialist, utilizing advanced troubleshooting for network incidents. Leverage your 10+ years of experience while participating in an on-call pager rotation.
In this role, you will manage critical network services on a global scale. Your responsibilities include supporting complex network settings and utilizing automation for enhanced proactive monitoring. You will also collaborate effectively with teams, ensuring effective incident resolution.
Key Responsibilities
Resolve critical and escalated network incidents
Support diverse platforms: cloud, SD-WAN, and more
Conduct root cause analysis on network traces
Manage support queues and lead troubleshooting efforts
Optimize operational support within a large network
Requirements:
10+ years of hands-on experience in networking
Solid expertise in network trace analysis
Familiarity with automation and network management tools
Deep knowledge of networking technologies
CCIE, F5, or Palo Alto qualifications advantageous
Utilize your leadership skills and technical knowledge to drive improvements in network incident management and operational efficiency.