Join iA Financial Group as an Assistant Director for Disability Services to lead the Specialized Services team and enhance operational performance and service excellence in a hybrid setup.

This role requires a visionary leader capable of driving continuous improvement and effectively managing a team of disability specialists. Your contributions will focus on optimizing service delivery, improving client outcomes, and ensuring high-quality standards in compliance with national regulations.

Key Responsibilities
Guide and develop disability claim specialists to improve processes
Cultivate a high-performance culture within the team
Identify opportunities for creative solutions and technology adoption
Oversee performance evaluations and HR activities
Ensure compliance with industry standards and best practices

Requirements:
Experienced in disability claims management
Bachelor's degree or extensive experience (10+ years)
Robust team-oriented and leadership skills
Proficient in data-driven decision-making
Advanced French communication required

Lead transformational change and ensure service excellence in disability management at iA Financial Group.

📌 Assistant Director For Disability Services Toronto (Canada)
🏢 iA Financial Group (Industrial Alliance)
📍 Canada