We are a fast-growing, multi-disciplinary health and wellness clinic located near 404 & Steeles. Our team is dedicated to providing compassionate, top-tier care in a team-oriented environment. We are seeking a welcoming, proactive, and detail-oriented Receptionist to be the face of our clinic and support our day-to-day operations.

Key Responsibilities
Patient Experience: Warmly greet patients, manage appointment check-ins/check-outs, and build solid rapport to encourage care plan follow-through and rebookings.
Product & Service Advocacy: Confidently share information about our wellness services, products, and treatment packages with visiting patients.
Administrative Operations: Manage multi-line phone calls, handle schedule optimization, and process Motor Vehicle Accident (MVA) claims and insurance verifications.
Billing & Financials: Process patient payments, submit direct billing claims through online health portals, and perform daily account reconciliations.





Requirements & Qualifications
Language: Professional fluency in both English and Mandarin (written and spoken) is required to support our diverse patient base.
Experience: 1+ years of clinic administrative, medical reception, or customer service experience preferred.
Technical Skills: Familiarity with direct insurance billing platforms and EMR/scheduling software is a strong asset.
Key Attributes: Highly organized, proactive, comfortable discussing care plans, and driven by delivering exceptional patient experiences.

Schedule & Working Conditions
8 to 16 hours per week (Day shifts; Monday–Friday with Saturday availability as needed).

Job Type: Part time

Pay: From $18.00 per hour

Education:
Secondary School (preferred)

Experience:
receptionist: 1 year (preferred)

Work Location: In person

📌 Bilingual Medical Clinic Receptionist English / Mandarin Toronto
🏢 Guke Clinic
📍 Toronto