We are looking for an experienced, organized, and motivated Dental Office Manager to oversee the day-to-day operations of our dental practice.

The ideal candidate is a robust leader who understands dental office operations, can manage and support a team, and takes responsibility for keeping the practice productive, organized, and patient-focused.

Key Responsibilities
Oversee the daily operations of the dental office
Lead, supervise, support, and hold team members accountable
Manage staff schedules, attendance, vacation requests, and daily coverage
Participate in hiring, onboarding, training, and performance management
Conduct regular staff meetings and morning huddles
Monitor dentist and hygiene schedules and work to minimize openings and cancellations
Ensure recalls and patient follow-ups are completed consistently
Monitor treatment plans and help improve treatment acceptance and follow-up
Oversee accounts receivable, outstanding patient balances, insurance claims, estimates, and predeterminations
Monitor daily production and collections and identify areas requiring improvement
Review office performance and provide regular reports to ownership/management




Handle patient concerns and complaints professionally and promptly
Ensure excellent patient service from check-in through checkout
Develop and maintain effective office policies, systems, and workflows
Ensure staff follow established office policies and procedures
Coordinate with dentists, hygienists, assistants, and administrative staff to maintain productive patient flow
Manage inventory, supplies, laboratories, vendors, and equipment/service requirements
Identify unnecessary expenses and opportunities to improve efficiency
Maintain confidentiality and ensure proper handling of patient information
Help create a positive, skilled, respectful, and accountable workplace
Support the continued growth and development of the practice
Experience with practice managment software Tracker and Maxident
Abbility to work independetly and report directly to ownership/managemnet
Minimmum 4 Years of dental office managment experience required.

Pay: $30.00-$36.00 per hour

Expected hours: 24.0 – 35.0 per week

Experience:
Dental office managment: 4 years (preferred)

Work Location: In person

📌 Dental Office Manager Winnipeg
🏢 mcgregor dental center
📍 Winnipeg