We are seeking an enthusiastic and welcoming Host/Hostess to join our vibrant hospitality team! In this role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your energetic personality and excellent communication skills will ensure guests feel valued and appreciated from the moment they arrive. This paid position offers a dynamic workplace where you can showcase your hospitality talents and develop your customer service expertise.
Responsibilities
Greet guests warmly upon arrival, providing a friendly and professional first impression
Manage reservations and seating arrangements efficiently using POS systems such as Micros POS
Answer phone inquiries with courteous phone etiquette, assisting with reservations or general questions
Coordinate with servers and kitchen staff to ensure smooth flow of service and timely seating
Maintain cleanliness and organization of the host stand area, ensuring a welcoming environment
Assist with guest needs, including providing menus, answering questions about the menu, and accommodating special requests
Handle guest check-ins and manage waitlists during busy periods to optimize seating efficiency
Qualifications
Previous experience in guest services, serving, or hospitality is highly preferred
Strong communication skills with the ability to engage positively with diverse guests
Knowledge of restaurant operations, including POS systems like Micros POS or similar platforms
Excellent phone etiquette and customer service skills to handle inquiries professionally
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
Food service experience or restaurant experience is a plus, especially in high-volume settings
Hotel or hospitality industry background is advantageous but not required
Join us to be part of a lively team dedicated to delivering memorable experiences! We value energetic individuals who thrive on creating positive interactions and fostering a welcoming atmosphere for every guest. This is an excellent opportunity to grow your hospitality skills in a supportive setting where your contributions truly matter.
Pay: $17.60-$17.61 per hour
Advantages:
Discounted or free food
In office parking