We are a growing spa dedicated to providing exceptional massage and esthetic services in a calm, welcoming environment. As we continue to expand, we are looking for a skilled, friendly, and tech-savvy Spa Receptionist to join our team.
Evening Hours: Monday/Tuesday/Wednesday 3pm to 7pm
Responsibilities:
Greet clients and create a warm, welcoming experience upon arrival
Manage the front desk and handle day-to-day spa operations
Schedule and confirm appointments using Jane Appointments and other online booking platforms
Answer phone calls, emails, and client inquiries in a qualified and timely manner
Process payments, issue receipts, and handle client records with accuracy
Assist with retail sales of spa products and maintain reception area cleanliness
Create, post, and manage social media content (Instagram, Facebook, etc.)
Maintain and grow our social media presence through engaging posts, stories,
and short-form videos
Support practitioners and management with administrative and marketing tasks as needed
Requirements:
Previous experience in a spa, salon, clinic, or hospitality setting preferred
Familiarity with online booking systems Jane Appointments
Strong knowledge of social media platforms and ability to create basic photo/video content
Excellent communication and customer service skills
Strong organizational skills and ability to multitask
Skilled appearance and positive attitude
Availability to work evenings and weekends as required
Evening Hours: Monday/Tuesday/Wednesday 3pm to 7pm