Falesca Importing is a family-run company that has been importing European food products since 1965. We are looking for a motivated, organized, and flexible Office Administration Assistant to join our team and support our day-to-day office and retail operations.

Key Responsibilities

General duties include, but are not limited to:
Entering and processing sales orders accurately and efficiently
Preparing invoices and processing credits and debits
Maintaining organized files, records, paperwork, and digital documents
Scanning, filing, and ensuring documents are properly maintained
Answering customer phone calls and responding to customer emails professionally
Assisting with packing, preparing, and shipping customer orders
Providing friendly and knowledgeable service to customers in-store
Assisting customers with product selection and purchases
Processing retail sales transactions and handling customer inquiries
Maintaining website inventory and updating product information
Assisting with product listings, pricing, and general website updates
Supporting general retail store organization and day-to-day operations
Assisting with administrative and operational tasks as required

Qualifications & Skills




2–3 years of office administration experience, including data entry, order processing, and administrative support
Minimum 1 year of retail experience, including customer service and sales transactions
Solid attention to detail with excellent organizational and time-management skills
Proficient in Microsoft Office, including Excel, Power Point, and Outlook
Solid computer skills with the ability to learn and use various software and online platforms
Excellent written and verbal communication skills
Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced workplace
Ability to work independently while contributing effectively as part of a team
Professional, reliable, flexible, and customer-focused
Preferred: Experience with inventory management, e-commerce, Shopify, Canva and accounting/invoicing systems

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Benefits:
Dental care
Extended health care
On-site parking
Paid time off

Flexible language requirement:
French not required

Experience:
office administration: 1 year (required)

Work Location: In person

📌 Office Administrative Assistant North Vancouver
🏢 Falesca Importing
📍 North Vancouver